Privacy Policy

Effective Date: 11/19/2024

Astra is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, whether through our SaaS platform or self-hosted solution. By accessing or using Astra, you agree to the terms outlined below.

1. Information We Collect

We collect the following types of information:

• Personal Information: Includes your name, email address, phone number, and billing details when you sign up or contact us.
• Usage Data: Information about how you interact with our platform, such as IP address, browser type, and access times.
• Firewall Data: For SaaS users, any data uploaded for firewall rule analysis is securely processed and stored temporarily during the review process.

For self-hosted users, no firewall data is transmitted to Astra unless explicitly authorized.

2. How We Use Your Information

We use your information to:

• Provide and maintain our services.
• Process payments and manage subscriptions.
• Improve our platform through usage analytics.
• Communicate updates, offers, or respond to inquiries.
• Ensure security and compliance with legal obligations.

3. Data Sharing and Security

• No Third-Party Sales: We do not sell or rent your data to third parties.
• Trusted Partners: We may share information with service providers for payment processing or hosting, under strict confidentiality agreements.
• Data Protection: We implement industry-standard encryption and security protocols to safeguard your information.

For SaaS users, uploaded data is encrypted during transfer and securely deleted after processing.

4. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of receiving non-essential communications.
• Request the deletion of stored firewall data (SaaS users).

To exercise these rights, contact us at support@aagyna.com.

5. Cookies and Tracking

Our website uses cookies to enhance your experience, analyze traffic, and improve functionality. You can adjust your cookie preferences through your browser settings.

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review it periodically.

7. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:
Email: support@aagyna.com

Your privacy is important to us, and we are committed to maintaining your trust as you use Astra.